GDPR Compliance

PRIVACY AND UK GDPR COMPLIANCE POLICY

(Last updated: October 21st, 2024)

1. Introduction

At vinyl.com, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we comply with the UK General Data Protection Regulation (GDPR).

2. Data We Collect

Personal Identification Information: Name, email address, postal address, phone number (optional).
Payment Information: Credit/debit card details (processed via secure payment gateways).
Technical Data: Browser type, operating system, device
Usage Data: Pages viewed, time spent on the website, actions taken on the website such as logging in, adding products to the cart, checking out, adding products to the wishlist.

3. How We Collect Data

Direct Interactions: When you create an account, place an order, or contact customer support.
Automated Technologies: Through cookies and similar tracking technologies.
Third Parties: Payment, delivery and GDPR service providers.

4. Purpose of Data Processing

Order Fulfilment: To process and deliver your purchases.
Account Management: To manage your account and provide customer service.
Marketing Communications: To send promotional offers and updates (with your consent).
Website Improvement: To analyze data and enhance user experience.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: For marketing communications, non-essential cookies and processing related data.
Contractual Necessity: To fulfil orders and provide requested services.
Legitimate Interests: For fraud prevention and improving our services.

Legal Obligation: For recording and managing your cookie consent preferences as required by data protection laws.

6. Data Sharing and Transfers

We may share your data with:

Service Providers: Payment processors, delivery companies.
Analytics Providers: To analyze website usage.

We share your personal data with trusted third parties to provide and improve our services:

Consentmo: We use Consentmo to manage cookie consent and preferences. Consentmo processes personal data related to your cookie choices to ensure compliance with UK GDPR and other applicable data protection laws.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

8. Your Rights

You have the right to:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your data.
Restriction: Request limitation of processing your data.
Portability: Request transfer of your data to you or a third party.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: At any time where we are relying on consent to process your data.

To exercise your rights, you can check and change your information in your account at https://vinyl.com/account or you can contact us at support@vinyl.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. When you visit our site, you have the option to choose the types of cookies you accept:

Strictly Required Cookies

Description: These cookies are essential for the website to function and cannot be switched off. They are typically set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.
Impact if Disabled: You can set your browser to block these cookies, but this may affect how the website functions.

Analytics and Statistics

Description: These cookies allow us to measure visitor traffic and analyze how our visitors use the site. They help us understand which products and actions are more popular, enabling us to improve our services.
Your Choices: You can choose to enable or disable these cookies. Disabling them will not affect the site's performance but will limit our ability to improve your experience.

Marketing and Retargeting

Description: These cookies are set by our marketing and advertising partners to build a profile of your interests and show you relevant ads on other sites.
Your Choices: If you do not allow these cookies, you will experience less targeted advertising.

Functional Cookies

Description: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and settings.
Impact if Disabled: If you do not allow these cookies, some services may not function properly.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

Using Our Consent Banner: When you first visit our site, you can select which types of cookies you consent to.
Adjusting Browser Settings: Most web browsers allow you to control cookies through their settings.

Cookie Consent Management

To manage your cookie preferences, we use Consentmo, a third-party service that processes:

Personal Data Collected:

IP Address: Used to determine country location for legal compliance.
Device Information: Browser type, operating system for technical compatibility.
Consent Preferences: Records of your cookie consent selections.
Timestamp: Date and time when consent was given or updated.

Purpose: Ensures that your cookie preferences are respected and that non-essential cookies are only set with your consent.
Legal Basis for Processing: Compliance with legal obligations and your explicit consent.

10. Data Security Measures

We implement security measures like encryption and secure servers to protect your data against unauthorized access and disclosure.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated via email or a notice on our website.

13. Contact Us

For privacy concerns or questions:

Email: support@vinyl.com

If you have questions about how your data is processed by Consentmo, please refer to their Privacy Policy.