Shipping Policy

Order Processing

All orders are dispatched from our US warehouse.

On average, all available items are processed and dispatched within 2 business days, although this is not guaranteed. Orders can take up to 5 business days to be fulfilled.

The estimated shipping times that are displayed at checkout are from the point of dispatch.

Once processed and dispatched, we will provide you with tracking information in our shipping confirmation email. This will be sent at the end of the day on the day that an order was dispatched.

Shipping Methods and Time

We have a variety of shipping options available at checkout depending on your location. The shipping methods available to you and their respective costs are presented and calculated at checkout.

As stated above, the estimated shipping times that are displayed at checkout are from the point of dispatch. They are not from the point of order creation.

Please note, when delivery times are given, these are unguaranteed estimates. The vast majority of orders arrive within the given timeframe. For reasons out of our control, there may sometimes be shipping delays. We aim to dispatch orders as fast as we can. From this point, we cannot be held responsible for delays caused by the shipping provider.

Important Note for International Orders

When ordering internationally, please be aware that customs and/or duty fees may apply. We are not responsible for these fees if they are enforced by your local agencies; the customer bears the responsibility of payment.

For any questions regarding shipping and dispatch, please check our FAQ or contact us at support@vinyl.com.